Full-day Skip-the-line Granada, Alhambra Palace and Albaicin tour from Seville

Poor customer service! The tour description included a hotel pick up and drop off which was an essential factor for me as I would be in a new city and I wanted one less arrangement to worry about. The day before a tour, got a text message for changing a hotel pick up option to meeting point in a parking lot, no specification on which entrance (not a popular landmark and it was not easy to find). We arrived to the meeting point and there was no bus/a tour guide waiting for us. I tried to call the local number provided in a booking, no one answered. I finally reached out to the Viator since we booked it through them. The Viator couldn’t reach the tour bus driver either and responded by we needed to wait till the local tour office opened at 8 am. We were left on the street early in the morning with no help and no answer from anyone. Very poor communication. The Viator should screen it’s partner more thoroughly. Needless to say we couldn’t go on the tour and missed out on this experience. Granada and visiting Alhambra was a top priority in this trip. Do not book this tour!!!

The company transported us the the site where a local guide took over. The guide was good and I am not sure if contacting the guide beforehand would have been more thrifty. The Alhambra should be on everyones' bucket list as it is truly a colossal work of art.

Wonderful trip and back with a sunny personality who was lovely. Granada is a must visit when you go to Andalusia. The Alhambra was gorgeous. Booking with viator made it a breeze

I did not know what time to meet the diriver so i waited over an hour The information could have been better. The tour giude came and pulled mebaway from the gropup that i came with - before i was informed what time we are to meet with the driver. Other than that- all was very interesting

Great Tour, our guide Peter did a great job explaining thing around, and keeping everything organized.

A very friendly guide-driver, a perfect guide in the Alhambra Palace, a wonderful experience, but I expected to walk at least an hour in the Albaicin streets and in Granada; we would have had time enough. It was something like a rush after the Alhambra visit, not "a full-day" experience. What a pity!

The tour itself was pretty good, and enjoyed it. Would liked to have heard more about the areas on our way out, but it was pretty silent. Did meet some amazing fellow gals though and appreciate allowing a solo traveler as part of the group.

Sadly we were not able to attend the two trips I bought. Though the initial purchase included a 24 hour before the trip cancellation, when I tried to cancel, the local company did not honour their promise and we lost money for both trips. Will not buy a trip from them again.

This tour worth every penny!!! Our guide Antonio Maldonado was incredible, knowledgeable, extremely informative, was a beautiful experience learn more about the amazing spanish history. The Alhambra is breathtaking and beautiful, no words can describe it!!

Excellent all round. From pick up to drop off. Roman my guide was very experienced and knowledgeable. Local guide in Alhambra was good too.