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Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo

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San Francisco, United States
Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo
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Safety measures
icon3 hours  (Approx.)
iconOffered in: English and 9 more

Overview

This combo package allows you to see all of San Francisco's top sights and attraction. Ride the open top double decker bus for one full day, hopping on and off at over 15 stops around the city. Cruise across the bay to the infamous prison known today as the Rock and explore the infamous Island.
  • Big Bus San Francisco hop-on hop-off tour and Alcatraz Island combo
  • Tour the city by open-top, double-decker bus with your 1-day sightseeing pass
  • Visit top San Francisco attractions including the Golden Gate Bridge, Union Square, Pier 39 and Lombard Street
  • Customize your own itinerary and hop on and off as you please
  • Visit the infamous prison island of Alcatraz with your included admission ticket

Why Travelers Choose This Tour

Get all the added bonuses—tours of Chinatown and on the Sausalito trolley—plus a ferry ride to Alcatraz.
Saved to wishlist!
Round-trip ferry from San Francisco to Alcatraz Island
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One Day Hop-on Hop-off Ticket
Hotel pickup and drop-off
Gratuities

Departure Point

You may start this tour at any of the stops listed.

Departure Time

See itinerary

Return Details

You may disembark at any of the available stops.
Your Big Bus San Francisco Sightseeing and Alcatraz Combo can begin at any stop along the bus route. After climbing aboard your pass will allow you to hop on and off as much as you’d like.

You’ll pass the city’s top attractions on the exensive loop, including Haight-Ashbury, the Palace of Fine Arts, Union Square, Pier 39, the Golden Gate Bridge, and the crooked path of Lombard Street. Stick on board with the audio commentary to admire the sights, or hop off at any time to explore a neighborhood or attraction on your own. This ticket also includes a round-trip ferry to the infamous prison island of Alcatraz, once home to Al Capone and other famous inmates and a bonus deal on a bike rental.
Itinerary
Duration: 
3 hours 
Operating Schedule:
  1 Day Hop on Hop off Tour: Operates daily from 10:00am to 5:00pm, with buses departing every 60 minutes. We have introduced a number of new health & safety measures to reduce the risk associated with the spread of Covid-19 in line with government advice and requirements of the local health authorities. These include regular cleaning of buses and social distancing measures. To uphold these new safety and hygiene standards in keeping our guests safe during the Covid-19 Pandemic, we may have to operate a reduced service and changes to ticket inclusions. This may also include frequency of departures, changes to routes and reduction/removal of stops. Customers are advised to download our app to find out more about our new health and safety measures and for real-time bus tracking information. Alternatively please visit our website.
99 Jefferson St
Stop 1 - San Francisco Visitor Center
621 Columbus Ave
Stop 2 - North Beach / Chinatown
Clay St (500-598)
Stop 3 - Embarcadero Center
Ferry Building
Stop 4 - Ferry Building
280 Geary St
Stop 5 - Union Square South
201 Mason St
Stop 6 - Redemption Center / Hilton Hotel
90 Fulton St
Stop 7 - Civic Center
944 Fell St
Stop 8 - Alamo Square
1816 Haight St
Stop 9 - Haight Ashbury
1816 Haight St
Stop 10 - Golden Gate Park (Monday - Saturday only)
Golden Gate Bridge Vista Point
Stop 11 - North Vista Point / Golden Gate Bridge
211 Richardson Ave
Stop 12 - Palace of Fine Arts
2101 Lombard St
Stop 13 - Marina / Cow Hollow
1599 Lombard St
Stop 14 - Lombard Street
Embarcadero
Stop 15 - Pier 39
Points of interest passed by on this route
Alcatraz Island
 
Big Bus Tours
 
The Embarcadero
 
Haight-Ashbury
 
Union Square
 
Civic Center
 
Fisherman’s Wharf
 
Palace of Fine Arts Theatre
 
Golden Gate Park
 
Golden Gate Bridge
 
Chinatown
 
Madame Tussauds
 
  • Confirmation will be received within 48 hours of booking, subject to availability
  • Recorded commentary available in English, French, German, Spanish, Japanese, Portuguese, Mandarin, Korean, Cantonese and Italian
  • To receive your Alcatraz Island Ticket you must check into the Big Bus office (on voucher) one day prior to the Alcatraz Tour date or before 9am on the date of your Alcatraz Tour.
  • Wheelchair accessible
  • Stroller accessible
  • Service animals allowed
  • Near public transportation
  • Infants must sit on laps
  • Please advise at time of booking if wheelchair assistance is required
  • Photo ID is required.
  • Most travelers can participate
  • OPERATED BY Big Bus Tours - USA

All sales are final and incur 100% cancellation penalties.

  • This experience requires good weather. If it’s canceled due to poor weather, you’ll be offered a different date or a full refund.

Learn more about cancellations.

The answers provided below are based on answers previously given by the tour provider to customers’ questions.
Q:
What is the policy on sanitization during Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
The policies on sanitization are:

  • Hand sanitizer available to travelers and staff
  • Regularly sanitized high-traffic areas
  • Gear/equipment sanitized between use
  • Transportation vehicles regularly sanitized
See all safety measures taken by Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo.
Q:
What is the social distancing policy during Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
The policy on social distancing is:

  • Contactless payments for gratuities and add-ons
See all safety measures taken by Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo.
Q:
What measures are being taken to ensure staff health & safety during Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
The policy on staff health & safety is:

  • Regular temperature checks for staff
See all safety measures taken by Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo.
Q:
What is the maximum group size during Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
This activity will have a maximum of 9 travelers.

See all safety measures taken by Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo.
Q:
How do I arrange my Alcatraz visit during the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
After booking, our team will get in touch with you to confirm your preferred Alcatraz tour date and time. This must be confirmed at least 10 days in advance of your visit.
Mar 2021
Q:
Where does the Alcatraz portion of the tour depart from?
A:
The Alcatraz ferry departs from Pier 33. Note: you MUST redeem your ticket at the Big Bus Welcome Center (99 Jefferson Street) at 9 am on the date of your Alcatraz visit.
Mar 2021
Q:
Can I select my preferred time to visit Alcatraz?
A:
Due to limited availability, we cannot guarantee any scheduling requests for Alcatraz departure times. You may add your preference in the "Special Requirements" box at checkout, but again we cannot guarantee any specific time.
Mar 2021
Q:
Do I need ID for the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
Yes - ID is required for all guests over the age of 18 who are visiting Alcatraz.
Mar 2021
Q:
Can I change my Alcatraz tour date/time once it has been confirmed?
A:
Unfortunately, no. Alcatraz bookings cannot be changed once a time has been allocated and confirmed.
Mar 2021
Q:
How often does a bus arrive at each stop during the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
A bus arrives approximately every 30 minutes.
Mar 2021
Q:
Do I have to go to a central location to redeem my ticket for the Big Bus San Francisco Hop-On-Hop-Off and Alcatraz Combo?
A:
For the Hop-On-Hop-Off day tour, you can simply show a printed or electronic version of your ticket at any of the stops to board the bus.
Mar 2021
Q:
What time is the last bus on the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
The last bus departs Stop #1 - San Francisco Visitor Center at 5:00 pm.
Mar 2021
Q:
How will I know which stop(s) to use during the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
Our live guides and pre-recorded commentary will communicate upcoming stops. You can also download our free App for more information on routes and times, and what to see and do at each stop location.
Mar 2021
Q:
Is the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo wheelchair accessible?
A:
Yes, we operate wheelchair-accessible vehicles with lifts that can accommodate up to 650 pounds however, not all vehicles are equipped. If you require an accessible vehicle, please let us know in the "Special Requirements" box at checkout.
Mar 2021
Q:
Can I bring a pet with me on the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
No pets are allowed onboard the bus, except ADA service animals.
Mar 2021
Q:
Can I bring food or drink with me on the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
No food or alcohol is permitted onboard the bus. Non-alcoholic drinks in screw-top bottles are permitted.
Mar 2021
Q:
Can I bring luggage on the Big Bus San Francisco Hop-On-Hop-Off Open Top Tour and Alcatraz Combo?
A:
No, luggage is not permitted onboard the bus at this time.
Mar 2021

Traveler Photos

Traveler Tips


  • "Great trip round SF on open top bus (though cold, bring jacket even if sunny) especially as we were only there 2 days so got to see all the sights, go over Golden Gate Bridge etc." See review
  • "The lines are very long so be prepar d to wait." See review
  • "Combo is okay but not to do on the same day." See review

Reviews

4.0
star-4
403 Reviews

Reviews by Viator travelers

Showing 1-10 of 403 reviews
star-3
Meh
Eric_B
, Aug 2021
The bus was very very dirty. The audio jacks didn’t work well. You had to continually play with the input probably from overuse. Also the ear buds were too large for my children. Beautiful day. Sites were nice. Experience was meh
HelpfulHelpful
star-5
5 stars 🌟
Sherlyn_J
, Jul 2021
Beautiful experience touring San Francisco on the Big Bus. China Town, Cricket street and many more enjoyable 😀. Strongly suggest.
HelpfulHelpful
star-4
Recommended!
Kerry_G
, Jul 2021
Great way to get around San Francisco. We had some trouble with audio for the recorded info, but when it worked the content was interesting. Great views. Drivers were all professional.
HelpfulHelpful
star-4
Cool
kyle_m
, Jul 2021
It was fun but going through the city wasn’t the best. And was cold but other than that it was fun. I don’t know what else to say but it is making me type more
HelpfulHelpful
star-4
Fun
Lisa
, Jul 2021
Very nice did not make the night tour it didn’t pan out with doing Alcatraz in the tour keep me from the night tour. The morning tour was nice and as always Alcatraz was super cool
HelpfulHelpful1 traveler found this review helpful
star-1
Overpriced
Antonette_G
, Jun 2021
What did I pay for Lame tour and not enough info on procedures and itineraries, vague responses to questions and timeline
HelpfulHelpful
star-4
Alcatraz was cool
dana_m
, Jun 2021
We couldn’t find the location to redeem and there was no one to return any calls for weeks before arrival at big bus., however via tour people were good
HelpfulHelpful
star-4
Poor communication
Melissa_S
, Jun 2021
Driver did not tell us what channel to be on so we missed part of the audio Tour. It was great once we got on the correct channel on the second bus.
HelpfulHelpful
star-5
1 day fun.
Glenda_F
, May 2021
We were in San Francisco one day and did the Red Bus and Alcatraz tour. So informative and interesting. Got to see much of the city without worrying about driving and parking.
HelpfulHelpful1 traveler found this review helpful
star-1
Alcatraz / big bus tour
Chris_H
, Apr 2021
I had to cancel my tour after my holiday was cancelled due to covid restrictions but viator have still not refunded my money after numerous attempts to contact them.
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