Special Visit by Night: Colosseum Tour with Arena Floor & Optional Underground

Nothing. Never got to do it... They canceled the night time portion of it. So never got to do it. Very sad

Davida, our guide, was knowledgeable and told us many fascinating stories about the historical events that took place at the Colosseum.

The night Colosseum tour was cancelled about 5 days ago but everyday I get emails reminding me, sending me tickets and now a review request. Keep up, please put your energy toward my refund please.

Our guide, Nico, was very good. The experience was somewhat spoiled by Rome forcing the operator to cancel the underground section of the tour, the only reason we had booked it. Our options were to accept the abbreviated tour, which was a reduced experience with no reduction in price, or cancel and get a refund. Since we, and all others who had booked the underground tour, were notified too late to rebook another tour, most of us grudgingly accepted the reduced value tour. Our guide did his best under the circumstances, and was much appreciated by all.

I was so excited to do this tour because it included the underground tour at night which was the only thing my group wanted to do. Two days before the excursion, they told us that the Colosseum was not allowing tours underground this month, so they offered me 20% off my tour to keep the full access tickets without the underground. Then, literally two hours before the newly scheduled tour, they emailed to cancel because the tour guide called in sick. The most upsetting part, is that by the time we were cancelled, it was now too late to book tickets to the full experience as they were sold out. We had to bust a mission to find wifi at the nearest bar to then only be allowed to enter the top portion for less than an hour. I am very upset with how they handled it and my experience was ruined because of this. They offered a full refund, so at least I'll get my money back - hopefully.

We were scheduled for the underground night tour and it got canceled. With traveling I didn’t have service so I missed their calls the day before our scheduled tour. I called back the morning of our tour and the representative I spoke with was short and could careless about my confusion. He at first told me the reason for the cancellation was because the guide got sick so I asked if we could reschedule for the next evening and he said they don’t do evening tours on Sunday. They rebooked us for another tour that takes place in the afternoon. I made a comment that we were disappointed to not see the underground colosseum at night and the rep commented that it’s better to see in the day and but what does his opinion matter it’s only his job to book the tours. We got to the tour and at first it was pleasant meeting the group but being it was in the afternoon it was very warm and crowded, this was a reason why we preferred the evening tour because it was supposed to be during closing hours. We came as a family of 6 with two kids, 10 & 14 years old. Throughout the tour the guide would make constant sexist comments in reference to how the Romans lived and what it would look like now a days. I understand that there is a history of how sex/women were viewed in Roman history but 90% of his commentary was not necessary to the tour and the colosseum. One instance is when he talked about movies or tv shows that we may have seen about the gladiators and how true to history they were. A couple on the tour brought up a certain show and he made vulgar comments about how much sex is on that show. Multiple times we would pull the earbuds off of our sons and ourselves. The tour ended up not being underground even during the day, which is available, and we spent 2 1/2 hours on the tour and also saw the Forum. It was very warm and humid and he would stop to allow for pictures but then hurry us up to get to the next spot. Very glad that we got to see the colosseum in person but I would highly recommend getting a tour through Airbnb or VRBO or self-guided versus through the tour companies.

Not the tour we wanted. Guide did not provide any substantional information. A place with such a broad history and so many influencial historical figures... And we learned: "On this rock is the name Marcello written. Marcello was a common name in Rome." No need of a history-prof, but a bit passion for history or at least some deeper knowledge would make the tour way more enjoyable.

I booked this tour to try and save some time as I was only in rome for a short visit. I received a text message on Sunday night to say there was an issue with my tour, tried to contact them however they were closed. My flight to Rome was early am so had no way to contact them until I arrived in rome. Tried to call them but couldn't get through, so I sent an email to ask what the txt message was about. I received an email 5 mins prior to the tour starting (while standing in the rain) to say that the colosseum had cancelled night tours. Now I understand this is no fault of the tour operator, however this information could have been easily provided in a txt message or more importantly a phone call. But no, there was me stood at the meeting point (in the rain) like a muppet waiting for someone that wasn't coming. As I said, they are not to blame for the cancellation. But their lack of communication caused me to lose precious time in rome. Even had the cheek to ask if I wanted to book another tour for the colosseum with them (no reduction on price for the inconvenience they caused) Tbf they were quick at issuing the refund

The tour was cancelled with little warning. I am still waiting for the confirmation of the refund, but hopefully that is just a matter of time to process.

It was okay but not amazing… i could've gone by myself and read the infos.. i thought i’ll be inside the Colosseum till night but the security were rushing the tour guide and he cant have a saying on them..