Paris Private Airport Arrival Transfer

My experience did not begin well as I was unable to locate my driver after exiting customs. He was not holding a sign with my name as promised. He did call me though and we managed to find one another. Midway through the drive, he became more friendly and shared some Paris history. He did take care to make sure & deliver me to correct address, as the location was slightly confusing.

I booked this service for my daughter who was arriving in Paris alone. The driver was very professional and courteous, will definitely recommend them and use them in the future.

This service is worth every penny. We had a group of six and were met at the airport by the driver holding a sign with my name. After 11 hours on a plane and landing in a foreign country the last thing I wanted was to try to communicate with a taxi cab driver. Our driver spoke English, and helped with our luggage. Very professional and the Mercedes van was clean with water bottles available. I Highly highly recommend this service!

Greatly appreciated the driver’s text message while we were in customs at CDG He was waiting with a sign ! Professional driver, comfortable ride. No issues!

Our flight was one hour and 20 mins early! Our driver was there waiting! Amazing! Vehicle was very clean, new condition and bottled water for us!

I was nervous about using Viator a second time for airport transfer after my experience in September when the driver had not arrived by the time my plane landed. I waited an hour and had to call the company to verify that he was coming. He had parked in the wrong part of the airport and we walked a great distance to find the car. This time, however, the driver was there holding a sign when we arrived, and he took us quickly to the car parked just outside the door. He drove professionally to the hotel and everything went smoothly.

I use Viator several times a year, and I would until now recommend them highly. This trip - the usual trip I book for a disabled friend - private hire from Paris CDG into central Paris - the driver was very late (not his fault; it was due to heavy traffic during the transport strike), and, to find out what was happening, my friend (the passenger) called the contact number given on the voucher. He was told that because HE hadn't made the booking (i.e. the booking was in my name and my card paid for it) they couldn't help! Luckily, my friend was able to reach me on my cellphone and I spent some considerable time sorting out the matter with the excellent help of a lady on the Viator UK help line. What happened here? My friend could quote both his name as passenger and the number of his voucher (and I'd also given Viator his cell phone number from which he called), yet the Paris taxi company say they could only talk to the person who actually made the booking with Viator. Crazy! I'm about to book another trip for my friend, and in truth am worried that this might happen again.

Our driver Julien was great. Professional, on- time, helpful, and very courteous. He gave us all kinds of helpful and interesting information on the ride to our hotel. And the car was fantastic, brand new Mercedes, perfectly clean and comfortable. Great way to start our trip to Paris in style.

Very dependable! Our flight from Florence to Paris got delayed so I called up their office to notify them & they immediately adjusted our airport pick up. They reply right away to messages. Driver was also very nice.

The driver didn’t show up to pick me up at the airport. A nice person helped me to call the operator to find out what happened. The driver lied to the operator that he waited for me more than an hour and left . My flight wasn’t delayed. I arrived on time. They have to send another driver to pick me up at the airport. Another 25 minutes wait.