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When sending a special inquiry / request, what do I do if I don't get an answer within 36 hours?
What are the cancellation rules for these bookings?
Can I change/amend my booking?
What do I do if I am delayed for my tour?
What happens if it rains, or if the travel service provider cancels on the day?
What happens if when I get there, the tour is not running due to unforeseen circumstances?
I would like to change the date of my tour/ticket, what do I do?
Do you have a phone number I can call?
I need to change the passenger names in my booking, what do I do?
I need to cancel my booking
I need a refund of my booking
I need to make a correction to the names, titles, ages in the booking and get a new voucher
I will not arrive in time to confirm 24 hours in advance, what do I do?
I have not received a reply to my emails
What happens if I cancel or do not show up?

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